I'll definitely keep going back since i'm local but I'll continue to do the majority of the gambling when I go out of town.

Most of the staff are helpful and friendly. I think it would have been better to use the outside area and make it like the venue at Harrah's Las Vegas Carnival Court also putting table and machines out there. The music from the band is sometimes a little loud which doesn't bother me personally but i could see where some people might not care for it. There are enough machines and table games and the dealers are progressing. But on another note Binion's has excellent the Horseshoe. The casino is nice and most of the food places are fine even though Bobby's Burgers Md Live has a bigger better burger that the place in the food court downstairs. Numbers are down that could be part of the problem. I've heard a lot of complaints from various guest. The room itself is very small and open to whomever wants to stroll in when there's no one at the entrance. They don't give you much in the Diamond Lounge ( discounted drinks and I guess lite fare usually chicken lollipops and a veggie tray Fridays and maybe something different Saturday ) Sunday for the games They had crackers and dip. To uptight people have attitude problems from upper management to Restaurant employees.Well basically like the last reviewer wrote being a Diamond or Seven Stars player has very little value here.

Very Rude Staff and there has been phiscal altercations with security in the past with guest.Shooting outside. Because if I'm evicted therefore you should know this and when I gave my ID at the front door I should have been notified Right Then. I'm going to the better business bureau about false advertising. I had received an email inviting me to come join the Horseshoe that's why we went for vacation. Still in the letter No reason why I'm evicted. I recently received a letter in the mail after I sent the head of security an email asking him to tell me why I was evicted. And one of my amendments is freedom of speech. Two grown men having uh disagreement is legal. He told me that I had got into with security on my last visit but he could not tell me what exactly had happened. I asked what happened for me to be evicted. I was in line getting my rewards on my card when the lady took my ID it took her about 20 minutes to return be she didn't return Security approached me and told me I had been evicted from my last Visit. Me and my wife went to the Horseshoe on vacation.

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